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Subjectmy package is on custom clearence delay

  • Author WAI YAN ZAW
  • Date 2019-11-09
  • Hit 46
  • File
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I bought a phone from aliexpress shopping site from china and my package already arrived korea on 26th October and start custom clearence on 31st October. when will i receive my package and my tracking number is 6077871840013 . I didn't know how to fill custom clearence number so i wrongly filled Pxxxxxxxxxxxx my alien registeration number . Is there any problem ? is there anybody can help me please . Thank you.

AnswerRe: my package is on custom clearence delay

  • Answerer관세청 
  • Date2019-11-11 
  • File
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Dear Sir/Madam Thank you for visiting our site Regarding your question, You can check the customs clearance status of Express cargo(or Cross-border shopping goods) in “Cargo and Customs Clearance Progress” * Uni-pass e-clearance system.(https://unipass.customs.go.kr) > (top) [정보조회] - (7th) [통관물류정보] - (1st) [수입화물 진행정보] - (1st) [수입화물 진행정보] click > [Import cargo tracking] > (M B/L-H B/L) check, and Enter your shipping number in the second blank As a result of inquiries on “Cargo and Customs Clearance Progress”, Your package is not a list clearance, but an import declaration. Therefore, customs clearance is possible by import declaration. In general, the import declaration of express cargo is made by the Express Shipping Company or a Customs Agency on behalf of you, and the Customs office is in charge of examining the adequacy of the import declaration submitted by the Customs broker. Also, Our Customer Support Center is a department that only guides the laws and regulations in accordance with the Domestic Customs Act, so we can not confirm the reason for the delay of individual cases. Therefore, you should contact the Express Shipping Company or a Customs Agency for information regarding shipments, including import declarations of individual goods. Also, Provision of information concerning import declarations should be submitted to the Express shipping company or the Customs agency. If you have any trouble, please contact your shipping company to resolve your problem. For reference, In the case of Express cargo, The recipient’s information should be verified for customs clearance. Normally, it is confirmed by Personal customs clearance number. Foreigners who do not have an alien registration number are verified by Passport number. Thank you.
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