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SubjectTracking number issue

  • Author Shelby Herbert
  • Date 2019-10-10
  • Hit 44
  • File
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Hello, I sent a package containing various packaged snacks and gifts to a friend in Korea from the United States around September 22nd. I received an update from the US postal service that the package had arrived in Incheon, but no further updates. I’ve checked the tracking number recently, and I can no longer seem access any information about the package. Is there any way you can provide me with an update on its progress? My tracking number is CV051756655US Thank you for your help!

AnswerRe: Tracking number issue

  • Answerer관세청 
  • Date2019-10-10 
  • File
Content View
Dear Sir Thank you for visiting our site Regarding your question, As a result of the delivery inquiry of the package(Tracking number: CV051756655US) which is managed at the post office, not managed by customs office. Your package delivery status cannot be confirmed. You can check the delivery status of your package at the following site directly. * http://ems.epost.go.kr >> (Middle right) Click here to view “EMS국제우편행방조회” [ENGLISH] - Item(tracking) Number This means that it has been delivered internationally but has not arrived in Korea yet. Or, it means that the post office has not yet registered with Korea’s EMS International Postage Inquiry system. Please contact the post office(Postal Service Customer Service Center: ☎1588-1300, http://ems.epost.go.kr, e-mail: privacy@epost.kr) regarding registration. As far as we know, all packages arriving in the country will be registered in the EMS International Postage Inquiry, and can also be viewed on this site. After registering in the system, Customs office will check whether the taxation or customs clearance is appropriate. Unfortunately, if your package in not registered with the EMS International Postage Inquiry in Korea, there is no way to check the delivery status. Thank you
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