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SubjectHeld by Custom

  • Author Noel Nisperos
  • Date 2019-07-10
  • Hit 25
  • File
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Dear Sir/Ma'am, Good day! I have ordered a pair of shoes from AliExpress with a Tracking # 6077870356818 and it was held by Customs here in Korea. I just want to know the reasons why my item is still on hold? You may contact me on my mobile phone : 010 9657 2771 if any concern? Thank you very much. Cheers, Noel

AnswerRe: Held by Custom

  • Answerer관세청 
  • Date2019-07-10 
  • File
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Dear Sir Thank you for visiting our site Regarding your question, As a result of inquiries on “Cargo and Customs Clearance Progress”, Your item is shown as ‘Review on List Clearance’ For Express cargo, you can check directly from the Uni-pass e-clearance system.(https://unipass.customs.go.kr) KCS Customer Support Center only provides general customs administration procedures and related laws and regulations. Therefore, the Customer Support Center can not confirm the reason for the delay in the clearance of the individual case, such as whether the goods are suspected of infringing the IP rights. For reference, customary footwear often holds customs clearance in connection with infringement of intellectual property rights. The actual business related to the delay of customs clearance is handled by Incheon customs clearance department. Therefore, it is likely that you will be able to consult with the relevant department. * Incheon customs express clearance section(general express) : ☎032-722-4825, 4827 or 4319 Thank you.
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