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SubjectParcel Missent?

  • Author Narith Ta
  • Date 2019-06-12
  • Hit 67
  • File
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Hello, I had sent a package from USPS to Korea to a Korean friend who is attending at the moment. Upon communicating with him on whether he received the package, he said he got a text from DHL that had a package number and a link to the unipass site. But the name that was attached to the text was different from him. We are both really confused about what has happened to the package since I had put the address of the base that my friend is at and not the address that the text message was saying about DHL. The tracking number is USPS CX454582185US. I do not know how to further resolve this issue and am concerned about how to fix this on the Korea side of package retrieval. If there is anything that can be done please email me.

AnswerRe: Parcel Missent?

  • Answerer관세청 
  • Date2019-06-13 
  • File
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Dear Sir Thank you for visiting our site Regarding your question, As a result of the delivery inquiry of the mail(postal code: CX454582185US) managed at the post office, It is not confirmed whether the actual goods arrived in Korea. You can check the related information directly. * http://ems.epost.go.kr >> (Middle right) Click here to view “EMS국제우편행방조회” [ENGLISH] As far as we know, all mail coming into the country will be registered in the mailing system, and only after the registration process, the mail can be processed or customs inspected. In other words, since the mail has not been checked for domestic arrival, we regret that there is no way to check the delivery status of the mail not registered in the delivery inquiry system. Thank you.
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